Refund policy
Return and Refund Policy
At servicerepairmanuals.net, we provide digital products such as service repair manuals and workshop manuals. Because these are downloadable digital files, all purchases are generally final once the order has been completed and the file has been delivered.
Returns
We do not accept returns for digital downloads. Since our products are delivered electronically, they cannot be physically returned once access has been provided.
Refund Eligibility
A refund may be considered only in the following situations:
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You were charged but did not receive the purchased file due to a technical issue.
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The downloaded file is damaged, incomplete, or cannot be opened, and we are unable to provide a working replacement.
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You received the wrong manual or an incorrect file that does not match your order, and we are unable to correct the problem.
Support Before Refund
If you have any issue with your purchase, please contact us first so we can try to resolve it quickly. In most cases, download problems, file access issues, or incorrect files can be corrected by our support team.
Please contact us within 10 days of purchase at:
contact@servicerepairmanuals.net
Non-Refundable Items
The following items are non-refundable:
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Digital service manuals
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Workshop manuals
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Repair guides
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Instant download files
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Any other digital products delivered electronically
Refunds will not be provided simply because:
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You purchased the item by mistake
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You no longer need the file
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You found a different product elsewhere
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You expected a physical item instead of a digital download
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You did not read the product description before purchase
Exchanges
We do not offer exchanges for digital products. However, if you receive the wrong file, we will review the issue and send the correct file if applicable.
Duplicate Orders
If you accidentally place the same order more than once, contact us as soon as possible. Verified duplicate purchases may be reviewed for refund or store resolution at our discretion.
Contact Us
If you have questions about your purchase or need help accessing your file, please contact:
